Expert Psychiatric Care & Psychological Services online or in our Midtown Manhattan Office.

Frequently Asked Questions

What is different about your approach to psychiatry and psychology?

In many practices, patients begin with a therapist and are referred to a psychiatrist later if medication or a more comprehensive medical evaluation becomes necessary.

Our approach to psychiatric care starts with the psychiatrist. Your initial psychiatric visit is with a medical doctor who evaluates your symptoms, psychiatric and medical history, medications, sleep, family history, and other factors that may be contributing to what you are experiencing.

The psychiatrist then determines what type of care is appropriate. That may be medication management, psychotherapy, both, or additional evaluation such as neuropsychological or psychoeducational testing. In some cases, the psychiatrist may recommend coordination with your primary care physician or another medical specialist.

If psychotherapy is recommended, our psychologists can work closely with the psychiatrist. If you already have a therapist you trust, you do not need to change therapists. With your consent, our psychiatrist can coordinate with your existing therapist.

Do you offer both in person and telehealth appointments?

Yes. We provide both in person and telehealth care.

In person appointments are available at our Midtown Manhattan office at 28 W 44th Street. Telehealth is available for appropriate psychiatric and psychological services when the clinician is licensed to practice in the state where you are physically located at the time of your appointment.

Some patients use primarily in person care. Others prefer telehealth, and some use a combination depending on their needs and the type of service.

What if I travel out of state? Can I still have a telehealth appointment with my doctor?

Possibly. For a telehealth appointment, your clinician must generally be authorized to practice in the state where you are physically located at the time of the appointment.

Dr. Konstantin Nikiforov, Dr. Yana Serobyan, and Dr. Elizabeth Zharovsky can provide telehealth care to eligible patients located in Florida. Dr. Zharovsky can also provide telehealth care to eligible patients located in New Jersey.

If you are temporarily in a state where your psychiatrist is not licensed or otherwise authorized to practice, your doctor may not be able to conduct your usual telehealth appointment while you are there. Depending on the circumstances, you may need to wait until you return to a state where your doctor can treat you or use a local provider while you are away.

If you know you will be traveling, discuss it with your clinician before your trip so you can plan appropriately.

What if I do not live in New York State? Can I still see a doctor in your practice?

Yes. In person appointments at our Midtown Manhattan office are available to patients regardless of their state of residence.

Telehealth is different. For a virtual appointment, the relevant location is generally where you are physically located during the appointment, not simply your permanent home address. Your clinician must be licensed or otherwise authorized to provide care in that state.

Contact our office if you live outside New York and would like to know whether one of our clinicians can provide ongoing telehealth care where you live.

Can I receive both medication management and psychotherapy at your practice?

Yes. Your psychiatrist may recommend medication management, psychotherapy, or a combination based on your evaluation.

If you receive both services within our practice, your psychiatrist and psychologist can communicate about your progress with your consent. This is particularly useful because psychologists often see patients more frequently and may observe meaningful changes between psychiatric appointments.

Can your psychiatrists work with my current therapist?

Yes. You do not need to change therapists to receive psychiatric care from our practice.

With your consent, our psychiatrists can communicate with an established therapist outside our practice when coordination would be clinically useful.

Do you communicate with my primary care physician or other specialists?

Yes, when clinically appropriate and with your consent.

Our clinicians can coordinate with primary care physicians, neurologists, cardiologists, OB-GYNs, and other specialists when medical conditions, medications, hormonal changes, neurological symptoms, or other health issues may be relevant to psychiatric treatment.

What conditions do you treat?

Our psychiatrists and psychologists treat a broad range of conditions and concerns, including anxiety and panic attacks, depression, ADHD, bipolar disorder, PTSD, insomnia, burnout, women’s mental health concerns, and psychiatric symptoms associated with medical conditions.

Our neuropsychologists also evaluate memory, attention, executive functioning, brain fog, cognitive changes following injury or illness, and other cognitive concerns.

Explore our Conditions We Evaluate and Treat page for a more complete overview.

What is the difference between neuropsychological and psychoeducational testing?

Neuropsychological testing provides a broader evaluation of cognitive functioning, including areas such as attention, memory, executive functioning, processing speed, and language.

Psychoeducational testing focuses more specifically on learning, academic achievement, attention, and factors that may affect performance in school, college, or other academic settings.

Read more about the difference between neuropsychological and psychoeducational testing.

Do you accept insurance?

We accept Original Medicare.

For most commercial insurance plans, we are an out of network practice. We submit eligible claims so patients can receive reimbursement according to their individual out of network benefits.

For additional questions about appointments and treatment, visit our Psychiatry and Psychology FAQs.